Orders
How long does it take to process an order
Orders are processed within 1-3 business days.
How long does it take for product to be delivered?
Products are carried by USPS, UPS, Amazon Logitics, it will take 3-7 business days to reach you.
Products
Sous Vide Cooker Shows "CLN" Code
1. Unplug the machine.
2. Replug it.
3. lf the CLN code persists, press the START button (not the power button) for 2-4 seconds until the ClN indicator disappears. Please note that this is not the Power Button. The above is about how to solve the CLN.
What is My Warranty?
Kursinna offers 12-month warranty on products, if you want to register the warranty, please click here.